Shipping Policy

Last Updated: April 21, 2026

At Silent Word Ministries (SWM), we strive to process and ship your orders as efficiently as possible to support your ministry.

• Order Cutoff Time: Our daily order cutoff is 2:00 PM EST, Monday through Thursday. Orders placed after 2:00 PM EST will be processed the following business day.
• Handling Time: Please allow 1–7 business days for order processing (Monday – Thursday).
• Transit Time: Most items are shipped via USPS Media Mail, which typically takes 7–14 business days for delivery.
• Shipping Costs: Shipping rates are calculated based on the product price. We offer flat-rate shipping for all domestic orders.
• Expedited Shipping: If you require expedited shipping, please contact us for options at 706-657-8000 (Voice) or 706-956-0485 (Video Phone).
• Free Items & Tracts: Tracts and pamphlets are provided free of charge as the Lord provides. While there is no cost for these materials, gifts are greatly appreciated to help cover shipping and the printing of additional materials.
• Shipping Restrictions: We currently ship physical products only to the United States. International customers are welcome to purchase our digital downloadable products.